Your privacy choices
As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.
Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.
If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.
Order issues
When will my order be shipped?
Our shipping time is between 10-50 business days, not exceeding 50 business days. Thank you for your patience and understanding.
When can I receive the products after the order is shipped?
You can receive your goods about 1-2 weeks after shipment; some countries take more than 2 weeks due to distance or customs clearance. Due to uncertainties, we cannot guarantee a specific estimated delivery time.
Can I modify/cancel my order?
You can modify/cancel your order while the order has not been shipped.
If you need to modify/cancel,please contact us.
I did not receive the order confirmation email!
Please contact us to provide the correct email address, and we will resend you the confirmation email.
Payment/Expenses
How much shipping and customs duties do I need to pay?
You can check the shipping amount you need to pay on the checkout page.
You don't need to pay customs duties at checkout, but customs duties may be incurred along the way, depending on your local customs policy, which we cannot determine.
How do I use the discount?
If you have a discount code, you can paste it on the checkout page to use it.
When will I get my refund?
The refund amount will generally be returned to your account within 3-5 working days after the order is canceled.
Shipping
Where do you ship from?
We ship from China.
Can it be delivered to my country?
We can deliver to most countries, you can choose on the checkout page to see if your country is included.
What is your return and exchange policy?
What should I do my tracking status shows Exception/Return?
Please contact us as soon as possible.